Hotel technology provider Mews and Uber have partnered to integrate ride booking, live trip tracking and billing capabilities directly into the Mews hospitality operating system.
Both companies noted the integration will allow hotel staff and guests to arrange Uber rides through the Mews platform, with transportation charges automatically added to the guest folio through Mews Payments. The partnership follows Uber’s GO-GET 2026 announcement, which reorganized the company’s app around transportation, delivery and travel services.
The Mews integration is designed to extend Uber’s travel strategy into hotel property management systems, enabling hotels to incorporate transportation into the guest stay experience. The Mews and Uber integration is currently in development, with a pilot program expected to launch later this year.
“Hotels put enormous effort into the guest experience within their four walls,” Christophe Peymirat, senior director, GM, Uber for Business EMEA, said in a statement. “The journey to and from the property is just as much a part of that experience. Connecting Uber's network directly into the Mews platform is a practical step toward giving hotels visibility and control over something they have been managing manually for decades.”
“Embedding Uber into the Mews Operating System means hotels can offer transportation services as part of the stay and add it to the one unified guest bill, making it part of the guest relationship rather than a separate transaction,” added Mike Coscetta, president of Amsterdam-based Mews.
The integration under development will include staff-initiated and guest-initiated ride booking through the Mews platform and guest portal, live vehicle tracking, trip confirmations and automated billing. Hotels will also have visibility into ride activity and transportation spending data intended to help manage guest services.
The companies said the integration is also intended to support employee transportation, including rides for staff working late or overnight shifts.