Schulte Hospitality Group has selected eTip as its digital tipping provider. This partnership enables associates across Schulte’s portfolio of more than 200 properties worldwide to access eTip's modern contactless tipping technology. It empowers Schulte's diverse range of properties, including Marriott, Hilton, IHG, and Hyatt brands, to give guests a seamless and secure cashless tipping experience, enabling them to express gratitude to hotel staff easily and conveniently. Powered by eTip and exclusively available through the Visa network, this solution aims to enhance the guest experience while promoting greater staff satisfaction.
Nearly 95 percent of guests in a recent survey conducted by eTip reported they would have left a tip for hotel staff during their last stay if there had been a digital option for them to do so. eTip addresses this issue by offering a user-friendly, fast and seamlessly integrated digital platform that aligns with each hotel's unique brand.
“At Schulte, the foundation of our success is our team of associates,” Jason Jackson, Schulte Hospitality group VP operational strategy and integrations, said in a statement. “Recognition and feedback are critical to a more motivated workforce and in elevating our service and product, of which our team takes great pride. In today’s digital world, there is an increasingly cashless trend among travelers. Therefore, we sought out the platform that best fit our needs, enabling me to curate a charismatic digital tipping program across the portfolio.”