The Leading Hotels of the World—a collection of more than 400 independent luxury hotels globally—has selected ROH as a preferred payments platform provider.
As such, ROH is now part of LHW’s Leading Strategic Sourcing program, which is spearheaded by LHW and DayBlink GPO. The program provides a strategic group purchasing program for LHW’s portfolio of hotels and serves members by helping them capture new demand, as well as accessing new sales, marketing and technology solutions.
Digital transformation is an important focus for LHW’s membership with senior leadership at the collection working towards delivering a technology stack that member hotels can leverage to drive their digitization, according to the company.
“At The Leading Hotels of the World, we are committed to equipping our member hotels with innovative solutions that strengthen their businesses and deliver long-term value,” Michael Lederman, SVP, information technology, The Leading Hotels of the World, said in a statement. “Through the LSS program, we are bringing some of the most advanced hospitality technologies directly into the hands of our independent hoteliers. By partnering with ROH, we are offering our members access to a platform that simplifies financial processes, improves efficiency and helps them stay agile, efficient and focused on delivering exceptional, personalized service.”
In use at five LHW properties, ROH enables hotel teams to replace manual processes with automated workflows across business lines including group sales, events, corporate travel and leisure. These improvements are designed to expedite payments, simplify reconciliation and free up staff to focus on customer-facing and revenue-generating work.