Mews acquires Flexkeeping, a hotel operations platform. The move brings housekeeping and team collaboration tools into the Mews ecosystem. Mews now has housekeeping automation alongside other core hotel functions – from property management and revenue optimization to payments and point-of-sale tools.
Flexkeeping, founded in 2012, provides a suite of automation and scheduling tools designed for modern hotel housekeeping teams, driving new standards of efficiency and operational excellence. Its main capabilities include:
Automation and smart scheduling: Automatically manage room assignments, cleaning plans, shift scheduling and inspections using real-time PMS data and customizable rules.
Real-time task management and communication: Staff get instant room, maintenance and guest updates, with automated alerts and mobile tools ensuring seamless, error-free operations.
Seamless team collaboration: Break down silos by connecting housekeeping, maintenance and front desk teams through shared checklists, centralized task tracking and instant communication.
Flexible cleaning cycles: Set up tailored cleaning plans such as light cleaning every two days, deep cleaning on weekends, and cleaning cycles according to local regulations with visual workload management tools for managers.
Flexkeeping’s analytics-driven system helps remove language barriers by enabling users to create tasks in their native language through voice input which is then automatically translated and routed to the appropriate department. Overall, it has helped hotel teams become 40 percent more productive, reduce guest complaints by 45 percent and improve both staff morale and guest experiences, according to Mews.
“For the first time, Mews’ customers will have a truly best-in-class housekeeping platform natively connected to their PMS," Richard Valtr, founder of Mews, said in a statement. "By integrating Flexkeeping’s advanced housekeeping suite, Mews is set to revolutionize the way hotels manage cleanliness, scheduling and staff collaboration.”
Matt Welle, CEO of Mews, added: “Bringing Flexkeeping’s exceptional housekeeping technology into the Mews ecosystem marks a pivotal moment in hospitality tech. We’re unlocking new levels of operational efficiency and guest experience for forward-thinking hoteliers everywhere. Together, we will empower the next generation of hoteliers to operate smarter and deliver unmatched quality.”