Best Western Plus Dubuque (Iowa) completes a major Wi-Fi network upgrade with Hotel Internet Services. The full-service hotel property recently partnered with HIS to ensure that seamless internet access is available throughout all onsite areas of the property, including all 150 guestrooms and 8,500 square feet of meeting space.
With both standard accommodations and extend-stay units equipped with full-sized kitchens, Best Western Plus Dubuque’s management team is committed to continuous improvement to the hotel’s guest service capabilities, which include keeping pace with modern digital trends and increasing bandwidth needs.
Cutting-edge network hardware deployed for the upgrade includes WiFi 6 compatible Ruckus access points to ensure scalability and widespread WiFi signal penetration. Following a swift and non-disruptive installation by HIS technicians, hotel staff and guests alike have reported an impressive uptick in network performance. This includes download speeds increasing from 40 Mbps to 459 Mbps, while upload speeds have risen from 20 Mbps to 85 Mbps. In addition to improving online experiences for personal devices, the HIS network upgrade also plays a key role in modernizing guest amenities, with newly added offerings such as in-room content casting and streaming able to receive the bandwidth needed to function flawlessly.
“Fast and reliable WiFi is the cornerstone to creating a modern hotel stay experience that meets guests preferences and expectations, so we aimed to upgrade our own capabilities to the best that the industry has to offer and Hotel Internet Services without a doubt is a provider able to deliver,” Best Western Dubuque Director of Sales Shannon Siegert said in a statement. “After an easy and straightforward upgrade process, we have received nothing but great feedback from our guests and we look forward to continue providing the same high-quality Wi-Fi connectivity thanks to being backed by HIS with its effective support.”