Hyatt has expanded its partnership with Onyx CenterSource to implement its GroupPay platform across 700 of its properties throughout the Americas.
The broader rollout follows the earlier adoption of GroupPay at more than 125 of Hyatt’s owned and managed hotels. The solution is now being implemented at an additional 580 of Hyatt’s franchised properties throughout the Americas.
“Guided by Together by Hyatt’s philosophy to deliver more connected meetings and events, we are focused on helping Hyatt’s meeting planners and hotel teams be more cared for and more efficient,” Steve Enselein, SVP, events, Hyatt, said in a statement. “By implementing GroupPay across so many of our Hyatt properties we’re streamlining support for our hoteliers so they can focus on creating meaningful, seamless experiences for clients and guests, while ensuring planners are paid accurately and on time.”
GroupPay automates reconciliation, reducing manual work and accelerating payments to agencies and advisors, according to the company. The Dallas, Texas-based provider of B2B payments and business intelligence systems further added that by bringing transparency and predictability into commission payments, the solution strengthens hotel–agency collaborations and helps deliver a more reliable experience for planners and hotels.
Since the initial rollout, Hyatt properties have achieved an average payment time of 46 days from the event end date with some hotels paying commissions in as few as 35 days, according to the company.