Corporate lodging and payment technology platform HRS has been certified in the new Concur Travel’s Hotel Connector. This integration aims to support multinational corporate hotel programs. SAP Concur customers can now access a combination of AI-infused functionalities that optimize performance and expedite the booking experience for travelers and travel managers. Many of HRS’ largest clients use SAP Concur solutions today and can take steps to use SAP Concur’s new Hotel Connector over the second half of 2024.
The integration of HRS’ lodging-as-a-service automation into the new Concur Travel supports mutual clients in multiple ways. Included are:
- Leveraging AI-powered technology end-to-end to cover procurement, booking and payment provides corporate hotel program leaders with transparency across every element of a hotel booking, enabling real-time tracking of trends and exposing savings and performance opportunities in an expedited manner.
- Working in concert with the new Concur Travel enhanced booking interface via secure APIs, HRS’ AI-infused procurement and shopping technology facilitates automated, streamlined options for travelers. The resulting point-of-sale displays are aligned with defined corporate priorities, helping drive use of preferred hotels on a global scale.
- Programs and corporate travelers using the new Concur Travel can take advantage of HRS’ multisourcing capabilities. Travelers shopping for hotels now have greater visibility into negotiated properties while HRS handles deduplication and content normalization across all appropriate options as a true single-source provider. HRS content includes GDS hotels along with chain-direct, independent and non-GDS properties.
- SAP Concur users can also take advantage of the integration of HRS` payment solution. HRS’ technology enables a hands-off payment and expense experience for travelers. Finance and accounting teams gain from digitally enhanced invoices that are 100 percent compliant and enriched with Level-3 data that maximizes itemization and VAT reclaim potential.
- The list lets users filter content to find information like EV charging capabilities and property location safety.
- Corporations taking steps to make their lodging programs more sustainable can now access the full range of features included in HRS’ Green Stay Initiative. This automation helps companies reduce and remove actual property-level carbon emissions, while also delivering auditable, detailed reporting on each individual hotel considered for use by a company’s procurement leaders.
- Travelers themselves can include their loyalty program numbers and additional data that can be verified across the lifecycle of the booking, from initial itinerary build to checkout.
In the second half of 2024, HRS and SAP Concur are coordinating with mutual customers to drive conversions to the new Concur Travel. Bookers will experience no changes in their login process or search functionality. Bookings and itineraries are loyalty-enabled and optimized for check-in. HRS has pledged to ensure that the right hotel content, complete with enhanced details as requested by hotel program leaders, is available throughout the new Concur Travel solution.