dormakaba acquires guest experience technology provider Alliants

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dormakaba has signed an agreement to acquire Alliants, a guest experience technology provider. (dormakaba)

dormakaba has signed an agreement to acquire Alliants, a guest experience technology provider serving more than 100,000 hotel rooms globally. Other terms and conditions were not disclosed.

The acquisition will expand Switzerland-based dormakaba’s hospitality technology offering beyond physical access control to include digital guest engagement. Founded in 2009 in Southampton, UK, Alliants provides guest experience software and managed services for hotels, with capabilities including concierge services, contactless check-in, mobile key, payments, messaging and agentic AI. Alliants—which employs more than 100 people—also provides digital hotel key technology for Apple Wallet and Google Wallet.

The acquisition will combine Alliants’ guest experience platform with dormakaba’s access solutions and global operations. Both companies said their respective technologies will remain interoperable with other providers, allowing hotels to continue working with other manufacturers and software partners.

“Alliants adds proven technology and deep hospitality expertise that help us better serve hotels today and as their needs evolve,” Till Reuter, CEO of dormakaba, said in a statement. “Hospitality is a key growth vertical for dormakaba, and this acquisition reflects our continued investment in the sector globally while broadening the value we can deliver to hotel customers.” 

“Alliants brings the digital guest journey, and dormakaba brings a proven track record in access and a presence in more than 130 countries. Together we can offer hotels one route through it—without asking them to give up the partners they already trust,” added Tristan Gadsby, CEO and founder of Alliants.