Dish Business has launched OnStream, a platform as a service that delivers content to TV screens, displays and mobile devices to support custom digital experiences for hotel management, staff and guests through a customizable user interface.
Currently hotels are facing a staffing shortage and guests increasingly prefer
In light of the ongoing staffing shortage and growing guest preference for digital service solutions over staff encounters. OnStream will provide several features through TV screens, including access to streaming and linear TV content, digital checkout and menus for onsite dining options. Guests will be able to request linens, housekeeping, room service and other amenities from their TV.
"As the hospitality industry evolves, Dish Business is committed to staying ahead of the curve," said Kris Singleton, SVP, Dish Commercial Business. "Travelers increasingly expect to have access to entertainment and the technological comforts of home while on the go. OnStream provides guests with an experience while offering hotels the opportunity to stand out from competitors."
Dish Business' technology connects TVs to to the hotel's back-end systems, including property-management system, helping hotels power self-service actions. Hotels can unlock new revenue streams with on-screen advertising to property-centric dining, shopping, spas, special events and casinos. Additionally, OnStream will soon tap into loyalty data to personalize guest offers, helping hoteliers elevate services for the next generation of guests.
OnStream includes features like native casting, built-in third-party streaming apps and cross-channel search.
The exclusive technology is now available for hotels aiming to advance hotel operations and deliver more efficient digital interactions.