Hospitality management system Cloudbeds has partnered with Oolio, the Australian hospitality-technology provider powering more than 22,000 venues, to connect accommodation and food and beverage operations across hotels, resorts, pub groups and multivenue properties. By integrating Oolio’s Bepoz, Swiftpos and Idealpos platforms directly with Cloudbeds, the partnership aims to connect the systems behind the stay with the systems behind on-site spend, giving operators a more unified foundation for managing guest activity and the revenue it generates.
The partnership extends the connection between rooms and food-and-beverage to businesses with multiple outlets and revenue centers. For operators, this means less fragmented billing across the property and a more efficient way to capture and manage guest spend throughout the stay.
Through the direct API integration, hospitality operators can:
- Connect onsite spending to the guest stay: Post eligible food and beverage charges from restaurants, bars and other outlets directly to the guest’s Cloudbeds folio in real time.
- Verify guests before posting charges: Confirm guest and room information directly from the POS to support more accurate room charging.
- Reduce manual processing: Remove the need for teams to re-enter transaction information between separate property management and point-of-sale systems.
- Reduce billing errors during busy service periods: Automate handoffs that would otherwise depend on manual entry and reconciliation.
- Support multiple hospitality environments: Connect Cloudbeds with Bepoz, Swiftpos and Idealpos across independent hotels, resorts, pub groups and multi-venue operations.
“Hospitality businesses are becoming increasingly diverse, with accommodation, restaurants, bars and other venues all contributing to the guest experience and the economics of the property,” Sebastien Leitner, vice president of partnerships at Cloudbeds, said in a statement. “Our partnership with Oolio connects more of those operations behind the scenes, while expanding the technology available to Cloudbeds customers across Australia. It’s about giving operators greater flexibility to run complex hospitality businesses without creating more complexity for their teams.”
“Hotels and resorts need their technology to work together just as closely as their teams do,” Oolio Group CEO Kris Satish said. “By connecting Oolio directly with Cloudbeds, we’re helping operators remove manual steps between accommodation and food and beverage, while making it easier to manage the guest experience across the entire property.”