Sage Hospitality Group, a hotel management, development and ownership group that manages more than 55 hotels across 19 states, has expanded its partnership with Stayntouch. The management company has selected Stayntouch PMS and Stayntouch kiosk for Catbird, an independent hotel in Denver’s RiNo Art District, in addition to five other independent properties. Stayntouch also will deliver its mobile platform to three additional Sage properties by the end of 2022.
“Stayntouch’s platform feels lightweight and intuitive, and it comes packed with robust functionality that allows our independent properties to deliver the best service possible," Chief Technology Officer Matt Schwartz said in a statement. "The system in general is very easy to use—we are able to train new associates in a matter of days. Stayntouch’s support system is also phenomenal: They stood with us every step of the way, from the start of implementation, to product training, to ensuring that their PMS continues to facilitate our business and service goals.”
Catbird GM Courtney Griffith said the property is focused on delivering service that is welcoming but also enables its guests to immerse themselves in the heart of Denver. "Stayntouch enables our staff to bypass any friction at check-in and check-out and deliver the kind of service that is both memorable and meaningful," Griffith said. "Stayntouch’s guest-facing kiosk completely streamlines the check-in experience and enables us to deliver a contactless option while de-emphasizing the front desk as the focal point of the lobby. Our guests love the convenience of an easy and seamless kiosk check-in so they can get on with their stay.”