Coury Holdings launches Concert Hospitality, a new hospitality management company dedicated to delivering personalized guest experiences and operational excellence across full- and select-service hotels from companies including Marriott, Hilton, Hyatt and more. With the goal of maximizing value for owners and providing efficient labor and operating models, Coury Holdings creates a culture where staff prioritizes the guest experience. By implementing innovative strategies and fostering a dedicated team, the company aims to ensure operational excellence and sustained profitability, making the properties stand out in the competitive hospitality landscape.
Concert Hospitality will operate independently alongside lifestyle management company, Coury Hospitality, and strengthen Coury Holdings’ mission to redefine the hospitality industry and drive impact and revenue for hotel owners. Concert Hospitality’s portfolio will start with four hotels across Los Angeles; Columbus, Ohio; and the DFW metroplex, including the Marriott Westlake in Dallas/Fort Worth.
“For nearly 40 years hotel owners and developers have trusted Coury Hospitality to manage their lifestyle properties and deliver unmatched moments for guests,” Paul Coury, founder and CEO of Coury Holdings, said in a statement. “The launch of Concert Hospitality will allow us to expertly manage a more diverse range of investments for our existing owners and potential partners with streamlined and consistent solutions for both core branded and lifestyle hotels.”
Concert Hospitality will operate as an independent entity with its own dedicated resource team led by industry veteran Chris Charbonnet as regional vice president of operations. Charbonnet brings over two decades of experience managing branded hotel portfolios including Schulte Hospitality Group, Aimbridge Hospitality, MCR Hotels and Prism Hotels & Resorts, and has consistently driven profitability, enhanced guest service scores and successfully transitioned more than 150 properties. In his role with Concert Hospitality, Charbonnet will oversee strategic operations, collaborate with property teams to optimize performance, and uphold the company's commitment to delivering exceptional hospitality experiences across its diverse portfolio.
"Coury Hospitality has been an exceptional partner, managing our lifestyle hotels and transforming each property into a vibrant destination in every community,” said Mehul Patel, CEO of NewcrestImage, Coury Holdings' strategic partner. “We’re thrilled for the launch of Concert Hospitality, which will allow us to collaborate even further on our growing portfolio of branded and independent hotels.”
As both Concert Hospitality and Coury Hospitality develop, hotel owners and partners can expect exceptional guest experiences through personalized service, innovative practices and a commitment to excellence. Additionally, these ventures are dedicated to achieving strong financial performance, ensuring sustainable growth and profitability for all stakeholders involved.