Rankings

The US Grant a Luxury Collection Hotel San Diego

Operate

JD Power: High-end segments see guest satisfaction improvement

Higher room rates, longer stays and fewer trips put focus on quality of guestrooms and maintenance.

Esther Hertzfeld Jul 16, 2024 7:00am

Grand Wailea A Waldorf Astoria Resort

JD Power: Hiring spree pays in customer satisfaction

Jul 26, 2023 8:00am

The Ritz-Carlton Philadelphia

JD Power: Cost, fees driving guest satisfaction down

Jul 13, 2022 2:20pm