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New edition
: Check out HM's August/September Edition
Guest experience
The Hospitality Show
HM Exclusive: Hotels are missing loyalty opportunities
Forge's 2026 Consumer Hotel Habits Report finds travelers will pay more for upgrades, flexible cancellation and breakfast, but loyalty enrollment lags.
Esther Hertzfeld
Sep 2, 2026 8:00am
What delayed technology decisions really cost hotels
Aug 27, 2026 2:00pm
Hospitality finds its way home through human connection
Aug 27, 2026 9:00am
Experience is the luxury differentiator
Aug 26, 2026 8:00am
AI and productivity offer path to stronger hotel profitability
Aug 19, 2026 8:00am
Why hotel owners should rethink bar design
Aug 17, 2026 4:00pm
