distribution

concierge front desk welcome guest hotel

HM Exclusive: Hotels are missing loyalty opportunities

Forge's 2026 Consumer Hotel Habits Report finds travelers will pay more for upgrades, flexible cancellation and breakfast, but loyalty enrollment lags.

Esther Hertzfeld Sep 2, 2026 8:00am

Can soft brands still justify the cost for independent hotels?

Aug 26, 2026 8:00am

AI gains momentum as hotel profit pressures mount

Aug 12, 2026 8:00pm

IHG Hotels Resorts Launches AI Conversational Search

IHG launches AI-powered conversational search on digital channels

Jul 28, 2026 9:00am

Technology and distribution gaps slow business travel progress

May 27, 2026 5:00pm

Nomadix inks distribution agreement with TD Synnex

Jul 18, 2025 8:00am