In Texas, the Thompson San Antonio - Riverwalk has appointed three hospitality professionals to new leadership roles: Eugene Mardell as general manager, Melanie Bruce as director of sales and marketing and Natalie Fournier as director of revenue.
Mardell has spent more than two decades in the Hyatt family, working across various brands in the portfolio, both in the United Kingdom and in the United States. Most recently, Mardell served as hotel manager overseeing the dual openings of Thompson Austin and Tommie Austin in Texas. His previous Hyatt experience includes tenures as hotel manager at Hyatt Grand Central New York, director of hotel operations at Grand Hyatt San Antonio - River Walk and director of food and beverage at Hyatt Regency Tamaya Resort and Spa in New Mexico.
Bruce has worked at various Hyatt hotels in San Antonio, serving as area director of sales at Grand Hyatt San Antonio River Walk and Hyatt Regency San Antonio Riverwalk. In addition to leading sales teams to drive strategic campaigns and achieve optimal revenue growth, Bruce held strategic sales roles at Hyatt Regency San Antonio, focusing on key business accounts and training sales staff, and at Hyatt properties in Houston and throughout Southern California.
Fournier previously served as director of revenue at Wild Dunes Resort, a Destination by Hyatt property, in Isle of Palms, S.C. Before that, she was area director of revenue at Two Roads Hospitality, responsible for revenue management at four properties in Vail, Colo. She began her career as revenue and marketing manager at Christiana at Vail. Fournier has both certified revenue management executive and certified digital marketer certifications from the Hospitality Sales and Marketing Association International.