IHG Hotels & Resorts has appointed Wei Manfredi senior vice president of AI and architecture. In her new role, Manfredi will guide IHG’s AI strategy and will continue to foster partnerships with leading technology organizations.
Manfredi’s experience spans global companies including McDonald’s, Google Cloud, Lululemon and Visa, as well as advisory roles with tech boards.
“Wei has a proven track record of leading AI-driven strategies for global brands,” Jolie Fleming, chief product & technology officer, IHG Hotels & Resorts, said in a statement. “Her appointment reflects our commitment to responsible innovation—supporting our owners, optimizing operations and engaging guests in new ways. We’re excited to build on our momentum and shape the future of hospitality together.”
Recent technology-enabled milestones at IHG include the rollout of its new revenue-management system to more than 6,700 hotels worldwide, launching its new property-management system in 2,000 hotels, debuting machine translation for more than 20 brands, driving AI-powered automations and its expanded IHG One Rewards app.